1. Introduction
Welcome to str.ca. We respect your privacy and are committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.
2. Collection of Personal Information
We collect the personal information you voluntarily provide, including when you:
- Create an account on our site
- Fill out a contact form
- Place an order
- Subscribe to our newsletter
The types of information we may collect include your name, email address, phone number, delivery and billing address, as well as any other information relevant to the provision of our services.
3. Use of Personal Information
The information collected is used for the following purposes:
- Provide and manage our services
- Process your orders and manage your transactions
- Communicate with you, including for customer service and updates on our products and services.
- Customize your experience on our website
- Comply with our legal obligations
4. Sharing of Personal Information
We do not share your personal information with third parties, except in the following situations:
- With our third-party service providers who assist us in managing certain business operations (payment, delivery, marketing), provided they adhere to strict confidentiality standards.
- When required by law, or to protect our rights or those of others.
5. Retention of Personal Information
Your personal information is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete it.
6. Security of Personal Information
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Similar Technologies
Our website uses cookies and other tracking technologies to enhance your online experience and collect anonymous information about site usage. You can configure your browser to refuse cookies, but some features of our site may not be available.
8. Your Rights
Under Quebec legislation, you have the following rights regarding your personal information:
- Access your information and obtain a copy
- Correct your information if it is inaccurate or incomplete
- Withdraw your consent (in certain situations)
- Request the deletion of your personal information, subject to legal retention obligations.
To exercise your rights or for any questions regarding this policy, please contact us at info@str.ca.
9. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, along with an updated date. We encourage you to regularly check this page to stay informed of any changes.
10. Contact
If you have any questions regarding this privacy policy or our practices for protecting personal information, please contact us at:
STR Automatisation Inc.
Toni Rioux, Privacy Policy Officer
1340 Denison West, Suite 101
St-Alphonse-de-Granby (Quebec) J0E 2A0
Phone: 450 361-7333
Email: info@str.ca
Effective date: 2023/08/01.