Terms and conditions
STR AUTOMATION INC.
(hereinafter the “Company”)
TERMS AND CONDITIONS OF USE
LAST UPDATED: NOVEMBER 2025
OVERVIEW
1. Welcome to the Company’s platform. The website www.str.ca is owned by the Company and may be operated by one or more of its subsidiaries, affiliates, or licensees (collectively, the “Companies”).
2. These terms and conditions (“Terms and Conditions”) govern your use as a visitor to the www.str.ca website and/or other websites operated by the Company that reference these Terms and Conditions (the “Company Websites”). Please read these Terms and Conditions carefully. By using, accessing, and/or visiting the Company Websites, you consent to and agree to these Terms and Conditions.
3. If you do not agree to and accept these Terms and Conditions, you must immediately cease using, accessing, and/or visiting the Company’s Websites.
4. If you are under 13 years of age, you may only use the Company’s Websites with the involvement of a parent or guardian.
5. Please also carefully read the Company’s Privacy Policy, located at www.str.ca/privacy-policy/. By accepting these Terms and Conditions, you also agree to and accept our Privacy Policy.
6. In addition to these Terms and Conditions and the Privacy Policy, other terms and/or additional conditions may apply in certain limited circumstances, such as when you register for a service or promotion, and/or agree to receive emails or download software. The Company will present these terms to you before you register or download software.
7. By visiting, browsing, or using the Company’s Websites (including simply viewing the content on www.str.ca) and the information, applications, and services offered therein (collectively, the “Services”), you and each person you authorize to access the Company’s Websites through your account (if applicable) agree to be bound by these Terms and Conditions between you and the Company, the Company’s Privacy Policy, and all other operating rules, policies, and procedures that may be published by the Company from time to time on the Company’s Websites, each of which is incorporated by reference and each of which may be updated or amended by the Company from time to time without notice.
8. These Terms and Conditions set forth the legally binding terms and conditions for your visit to and/or use of the Company’s Websites and apply to all users of the Company’s Websites, including visitors (individually and collectively, “you” or “user(s)”).
9. The terms and conditions of these General Terms and Conditions are in addition to, and do not modify, any other agreement between you and the Company, including any other agreement that governs your use of the content, tools, and information available on or through the Company’s Websites.
10. Your use of the Company’s Websites is governed by the version of General Terms and Conditions in effect on the date of use or purchase. You agree to access information on the Company’s Websites only for the purpose of using the services as found on the Company’s Websites.
11. The information, content, materials, offers, and descriptions on the Company’s Websites may contain typographical errors or inaccuracies. Any dated information is published only as of that date, and the Company assumes no obligation or responsibility to update or amend such information. You agree that the Company and its subsidiaries, affiliates, and licensees shall not be liable to you or any third party for any modification, suspension, refusal, or discontinuance.
12. You agree that these Terms and Conditions do not entitle you to any new versions, support, updates, add-ons, patches, enhancements, or fixes for the Company’s Websites (collectively, the “Updates”). However, the Company may occasionally provide automatic Updates to the Company’s Websites at its sole discretion (and without any prior notice).
MODIFICATIONS
13. The Company reserves the right, at its sole discretion, without obligation or notice, to modify, delete, replace, or correct the information, content, materials, features, offers, and descriptions on the Company’s Websites, these Terms and Conditions, our policies, and/or the terms applicable to any service, registration, opt-in, or download (a “Modification”) and to suspend and/or refuse or terminate access to the Company’s Websites at any time, to anyone, for any reason.
14. We will notify you of any material changes to the Terms and Conditions by posting the new terms and conditions on the Company’s Websites. Please review these Terms and Conditions regularly for any changes. The date of the last revision will appear at the top of the Terms and Conditions. Your continued use of the Company’s Websites following any Modification of the Terms and Conditions will signify your acceptance of the revised terms.
15. Your continued use of and access to the Company’s Websites constitutes your acknowledgment of and agreement to the then-current Terms and Conditions.
ACCESS AND USE OF THE COMPANY’S WEBSITES
16. Subject to these Terms and Conditions, the Company grants you a limited license to access and use the Company’s Websites. However, unless otherwise stated in these Terms and Conditions, the content of the Company’s Websites is owned by or licensed to the Company and protected by various intellectual property and other laws. Accordingly, without our express written consent, you may not download (other than by caching pages) or modify any Company Website or any part thereof, or reproduce, distribute, duplicate, copy, display, sell, mirror, or otherwise exploit the Company’s Websites or any part thereof. You have a limited, revocable, and non-exclusive right to create a hyperlink to the www.str.ca homepage as long as the link does not portray the Company or www.str.ca in a false, misleading, derogatory, or otherwise offensive manner. You may not use meta tags or any other “hidden text” using the Company or the Company’s name or trademarks to link to the Company’s websites without our express written consent. You may not use disguised references to link to any Company website. Without our prior written consent, you may not exploit the Company’s websites or any content on them for commercial purposes.
17. Any unauthorized use of the Company’s websites or use in violation of these Terms and Conditions terminates this limited license.
USER ACCOUNTS
18. To access enhanced features of certain products and/or access certain features or promotions on the Company’s Websites, you may, at your option, register for an account. If you register, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password, and to immediately notify the Company of any unauthorized use. The Company reserves the right to refuse service or terminate accounts if you fail to comply with these Terms and Conditions or any additional terms that may apply to these services, at the Company’s reasonable discretion.
DOWNLOADS
19. We take reasonable precautions to ensure the security and integrity of any content we make available for download. However, your use of downloaded software or other materials from the Company’s Websites is entirely at your own discretion and risk. You are solely responsible for any damage to your computer system or any loss of data resulting from or that may result from the use of such a download. We assume no responsibility for viruses, Trojan horses, malicious adware, spyware, or other potentially harmful components resulting from or related to any download from the Company’s Websites. Furthermore, we cannot be held liable, under any circumstances or to any extent, for any software or material relating to the Company that is downloaded from sites or sources outside of the Company’s Websites.
LINKS TO THIRD-PARTY WEBSITES
20. The Company’s Websites may contain links to third-party websites. You acknowledge and agree that the Company does not control these third-party websites and is not responsible for their content or policies, and that the links are provided for convenience only and do not constitute an endorsement by the Company of the third-party websites. If you access these third-party websites via the links, you do so at your own risk.
PROHIBITED CONDUCT
21. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. You represent and warrant that you own or otherwise control all rights and/or the right to publish the content that you submit and/or post; that the content is accurate; that use of the content you provide does not violate these Terms and Conditions and will not cause injury or damage to any person or entity; and that you will indemnify the Company for all claims arising from the content you provide.
22. The content you post must not be illegal, obscene, offensive, racist, sexist, hateful, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise harmful to third parties or objectionable to the Company, in its sole discretion, and must not include or contain software viruses, political campaigning, commercial solicitation, advertisements, chain letters, mass mailings, or any form of “spam.”
NO OBLIGATION FOR THE COMPANY TO MONITOR
23. The Company assumes no responsibility and liability for any content posted by you or any third party. The Company may monitor, review, or edit any content that you or others post or submit, but is under no obligation to do so.
ELECTRONIC COMMUNICATIONS
24. When you visit a Company website or send us emails, you are communicating with us electronically and therefore consent to receive communications from us electronically. We may communicate with you by email or by posting notices on the Company’s websites. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
INTELLECTUAL PROPERTY MATTERS
25. Copyright. All content included on the Company’s websites, such as text, photographs, graphics, logos, button icons, images, and software, and their compilation, are, unless otherwise indicated, the property of the Company and/or its licensees and are protected by Canadian, U.S., and international copyright laws and all other related laws and regulations. All software and other materials available for download from the Company’s Websites are, unless otherwise indicated, the property of the Company and protected by Canadian, U.S., and international copyright laws.
26. The Company’s trademarks, including the Company’s name and other graphics, logos, page headers, button icons, scripts, and service names, may be trademarks, registered trademarks, or trade names of the Company. You may not use the foregoing in any manner that disparages or discredits the Company or is likely to cause confusion among customers. You may not use the Company’s trademarks and/or trade dress in connection with any product or service without our express written consent.
27. The User shall not use any of the Company’s intellectual property without first obtaining the Company’s written consent, except for the User’s internal business purposes related to the Company’s Services.
USER FEEDBACK AND UNSOLICITED IDEAS
28. If you have any comments on how we can better improve our products or services, you are welcome to send an email to the following official address: info@str.ca. Any comments you provide are considered non-confidential and non-proprietary. The Company is free to use this information without restriction.
29. Apart from the comments mentioned above, the Company does not accept or consider unsolicited ideas, including (without limitation) ideas for new or improved products or technologies, product improvements, warranties, processes, materials, new advertising campaigns, promotions, marketing plans, or new product names (each an “unsolicited idea”). Please do not send unsolicited ideas in any form to the Company or its employees. This policy is necessary to avoid potential misunderstandings or disputes arising from the similarity of the Company’s services or activities to an unsolicited idea.
30. If you decide to submit an unsolicited idea despite the above notice, you will be deemed to have accepted the following conditions: (1) the unsolicited idea is not confidential or proprietary to you or any third party; (2) the Company owes you or any third party any obligation (including compensation) in connection with the unsolicited idea; (3) The Company has complete discretion and freedom regarding the use, retention, or dissemination of the unsolicited idea for any purpose and in any manner whatsoever; and (4) you will indemnify and hold the Company harmless from any and all liabilities, damages, losses, costs, and expenses arising out of the Company’s use of the unsolicited idea.
TERM AND TERMINATION
31. These Terms and Conditions will remain in effect between you and the Company unless terminated by the Company or by you by deleting all of your Content from the Service, closing your account, or ceasing to view the Content accessible through the Company’s Websites. Upon termination of these Terms and Conditions for any reason, you must destroy and delete from all computers and other storage media all copies of any intellectual property owned by the Company or any other user that you have acquired through your use of the Company’s Websites. Your representations in these Terms and Conditions and other provisions that, by their nature, are designed to survive termination will survive any termination or expiration of these Terms and Conditions.
32. Without notice, the Company may terminate your license to access the Company’s Websites and/or your user account if you violate or breach these Terms and Conditions or for any other reason, including the Company’s discontinuation of the Company’s Websites. Upon termination, the provisions regarding prohibited conduct, electronic communications, user accounts, uploads, unsolicited user comments and ideas, the disclaimer of warranties, limitation of liability, and miscellaneous provisions will remain in effect.
DISCLUSION OF WARRANTIES
33. YOUR USE OF THE COMPANY’S WEBSITES AND ALL THEIR CONTENT IS AND WILL BE AT YOUR OWN RISK. THE COMPANY’S WEBSITES AND ALL THEIR CONTENT ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS RESPECTIVE SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE COMPANY’S WEBSITES, ALL CONTENT AND SUPPORTING SERVICES, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. THE COMPANY MAKES NO GUARANTEE REGARDING THE ACCURACY OR COMPLETENESS OF THE CONTENT OF THE COMPANY’S WEBSITES OR WEBSITES LINKED TO THE COMPANY’S WEBSITES, AND DOES NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED BY A THIRD PARTY THROUGH THE COMPANY’S WEBSITES. THE COMPANY ASSUMES NO LIABILITY FOR ANY BUGS, VIRUSES, OR OTHER MALWARE THAT MAY BE TRANSMITTED ON OR THROUGH THE COMPANY’S WEBSITES, FOR ANY ERRORS OR INACCURACIES IN CONTENT, OR FOR ANY LOSS OR DAMAGE ARISING FROM THE USE OF ANY CONTENT MADE AVAILABLE IN ANY WAY THROUGH THE COMPANY’S WEBSITES. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
34. IN NO EVENT SHALL THE COMPANY, ITS SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, UNDER ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, ACCESS TO, OR INABILITY TO ACCESS OR USE THE COMPANY’S WEBSITES (INCLUDING PRODUCTS, SERVICES, AND SUPPORT SERVICES OFFERED ON THE COMPANY’S WEBSITES OR DOWNLOADABLE MATERIALS), EVEN IF THE COMPANY HAS BEEN HAVING BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THE COMPANY’S LIABILITY SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU FOR ANY COMPANY PRODUCT OR SERVICE.
35. The foregoing limitations will apply even if a warranty or remedy provided under these Terms and Conditions fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or other limitations set forth above, so the above limitations or exclusions may not apply to you.
INDEMNIFICATION
36. You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents (the “Company Parties”) from and against any and all losses, costs, damages, liabilities, and expenses arising out of or related to your use of the Company’s Websites and/or any action by you that violates any law, regulation, or third-party right.
37. Indemnification. In particular, you agree to indemnify and hold harmless the Company Parties from and against any and all claims or demands made by any third party due to or arising out of your access to or use of the Company’s Websites, your breach of these Terms and Conditions, your or any third party’s infringement of any intellectual property or other rights of any person or entity, or any content posted by you on the Company’s Websites (including claims related to defamation, invasion of privacy, or any other violation of a person’s rights). Your indemnification obligations as set forth above shall not be offset by any other claims you may have against any Company Party. You are solely responsible for your use of the Company’s Websites, any content you upload, post, email, transmit, or otherwise disseminate using or in connection with the Company’s Websites, and all consequences arising therefrom, including the use of your content by other users and third parties. You agree that the provisions of this paragraph shall survive any termination of your account(s) or use of the Company’s Websites or Services.
38. Release. In addition, you hereby release any and all claims you may have against any Party of the Company that is connected in any way with the Company’s Websites or your use of the content offered through the Company’s Websites, including any content or referrals you may receive as a result of registering with the Company.
DISPUTES
39. Best Efforts to Resolve Disputes. The User and the Company both agree to make their best efforts to promptly resolve any issue, dispute, controversy, claim, or other matter of disagreement concerning questions of fact or law arising out of or relating to these Terms and Conditions and any subsequent amendments to these Terms and Conditions, including, without limitation, their formation, validity, binding effect, interpretation, performance, breach (threatened, alleged, or actual), execution, or termination, as well as non-contractual claims and any damages resulting from any of the above situations (a “Dispute”). To this end, we agree to discuss and negotiate with each other, in good faith and with an understanding of our mutual interests, to reach a fair and equitable solution satisfactory to both of us.
40. Arbitration. You agree to waive the right to bring a lawsuit and/or participate in class actions. Instead, if we fail to reach a solution under Article 39 within fifteen (15) calendar days after the date on which one of us is notified in writing by the other that a dispute exists (the “Notice of Dispute”), then upon written notice from one to the other (the “Notice of Arbitration”), the dispute (including disputes relating to any investment, vehicle or other transaction that you have undertaken through or in connection with your use of the Company’s Websites, but excluding disputes referred to in Article 41) shall be finally settled by arbitration before and under the auspices of the Canadian Commercial Arbitration Centre (the “Arbitration Centre”) in accordance with its Commercial Arbitration Rules, which we expressly acknowledge to be known to us and which are incorporated herein by reference, subject to the following provisions:
a. The arbitration tribunal must consist of a single arbitrator appointed by mutual agreement of the parties, or, failing agreement within fifteen (15) business days of the delivery of the notice of arbitration, either party may request the Arbitration Centre to appoint an arbitrator;
b. The arbitration may be conducted in person, by submission of documents, by telephone, or online;
c. The arbitrator must give each party the opportunity to be present, to be fully heard, by counsel or otherwise, and to cross-examine, provided that the parties consult with each other on an appropriate method for obtaining the claimant’s testimony, including agreeing on a means of obtaining the claimant’s testimony live, if appropriate, in a manner that minimizes travel and other expenses for the claimant;
d. We both expressly agree that any arbitration under this Agreement may proceed in the absence of any party who, after giving notice, fails to appear at the arbitration or obtains an adjournment, and that in such case, an award may be rendered solely on the basis of the evidence presented by the party present;
e. the arbitration shall take place in Granby, Quebec, Canada;
f. the arbitrator shall decide the matter in accordance with applicable law and pursuant to Article 43 (including the scope of the arbitration agreement, any statute of limitations, any set-off, any conflict of laws rules, any tortious liability, and claims for interest);
g. the arbitrator shall not have the power to add to or modify any of the provisions of these General Terms and Conditions; provided, however, that this provision does not preclude, in all appropriate cases, the interpretation and application by the arbitrator of the applicable provisions of these General Terms and Conditions to the extent necessary to apply those provisions to the Dispute;
h. any compensatory monetary damages shall be limited to that necessary to place the injured party in the position as if the other party had fully performed; the arbitrator may not award special, exemplary, or punitive damages;
i. each party shall bear its own costs and expenses, including its own attorneys’ fees and expert witness fees; all other costs and expenses of the arbitration proceedings, including the arbitrator’s fees and expenses and transcription costs, shall be shared equally between the parties;
j. All decisions of the arbitrator must be in writing, set forth detailed findings of fact and conclusions of law, be final, binding, and conclusive on the parties, and not subject to appeal unless determined by a court of competent jurisdiction to be fraudulent, capricious, arbitrary, so grossly erroneous in law as necessarily implying bad faith, or not supported by evidence;
k. All arbitration proceedings shall be closed to the public and confidential, and all pleadings, briefs, or other documents submitted or exchanged, all testimony or other oral communication, and any related award shall be permanently sealed, except as necessary to obtain court confirmation of the arbitral award;
l. In no event may a request for arbitration be filed after the date on which the instituting of judicial or equitable proceedings would be barred by the applicable statute of limitations in the jurisdiction where the arbitration is held;
m. You and the Company agree that any arbitration will be limited to the Dispute between the Company and you individually. To the fullest extent permitted by law, (1) no arbitration will be joined with any other; (2) there is no right or authority for a dispute to be arbitrated on the basis of a class action or to utilize class action procedures; and (3) there is no right or authority for a dispute to be brought as a purported representative on behalf of the general public or any other person.
41. Exceptions to Informal Negotiations and Arbitration. You and the Company agree that the following Disputes are not subject to the above provisions regarding informal negotiations and binding arbitration: (1) any dispute to enforce or protect, or concerning the validity of, any of your or the Company’s intellectual property rights; (2) any dispute related to, or arising out of, allegations of theft, hacking, invasion of privacy, or unauthorized use; and (3) any request for an injunction.
42. Disputes with Others. We reserve the right, but have no obligation, to monitor and/or manage disputes between you and other users. If you have a dispute with other users, you hereby release the Company and agree to indemnify the Company against any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such dispute.
43. Governing Law. By using a Company Site, you agree that the laws of the Province of Quebec, without regard to its conflict of law principles, shall govern these terms and conditions and any dispute of any kind that may arise between you and the Company from your use of the Company’s Websites.
44. Limitation Period. You agree that any cause of action arising out of or relating to the Company’s Websites must commence within one (1) year after the cause of action arose, or it shall be permanently barred.
MISCELLANEOUS
45. Entire Agreement. These Terms and Conditions, together with the Privacy Policy and any other applicable agreements, constitute the entire agreement and understanding between the parties concerning the subject matter of these Terms and Conditions and supersede and cancel all prior discussions, representations, inducements, promises, commitments, agreements, or otherwise, whether oral, written, electronic, or otherwise, between the parties with respect to such subject matter. Without limiting the generality of the foregoing, no oral explanation or information provided by either party hereto shall alter the meaning or interpretation of these Terms and Conditions.
46. Other Agreements and Actions. You and the Company agree to cooperate and execute and provide any other document or assurance and to take any other action that may, from time to time, be reasonably required or deemed useful by the other party to effectively effect or enhance evidence or perfect the full intent and meaning of these Terms and Conditions or to otherwise give effect to the provisions of these Terms and Conditions. Without limiting the foregoing, at the Company’s request, you will provide the Company with any documentation, evidence, acknowledgment, or release necessary to verify your compliance with these Terms and Conditions.
47. Severability. If any clause, term, or provision of these Terms and Conditions, or any part thereof, is determined by a court, arbitrator, or other competent tribunal to be invalid, unenforceable, in conflict with any applicable law or regulation, or otherwise illegal, these Terms and Conditions will remain in full force and effect as if the invalid clause, term, or provision, or any part thereof, were no longer incorporated herein.
48. No Waiver. The Company’s failure to require or enforce strict performance by you of any provision of these Terms and Conditions, or to exercise any right under these Terms and Conditions, will not be construed as a waiver of the Company’s right to assert or rely on such provision or right in this respect or in any other instance. In fact, the Company may choose to apply certain parts of these Terms and Conditions more strictly or to interpret certain provisions more strictly with respect to certain Users than it does with respect to Users in general, and such inconsistent treatment will not be a cause of non-compliance with all of these Terms and Conditions.
49. No Assignment by You. Neither these Terms and Conditions nor the rights and/or obligations created pursuant to these Terms and Conditions may be sold, leased, assigned, or otherwise transferred, in whole or in part, by you, and any attempt to do so will be null and void without the Company’s prior written consent.
50. Successors and Assigned Persons. Subject to the provisions of paragraph 49, these Terms and Conditions apply to the heirs, executors, administrators, successors, and authorized assigns of the parties.
51. No Third-Party Beneficiaries. These Terms and Conditions are between you and the Company. No other person has the right to compel the Company to enforce its rights against you or any other user, except to the extent that startups may enforce their own intellectual property rights related to the content offered on the Company’s Websites.
52. No Punitive Damages. You and the Company hereby waive, to the fullest extent permitted by law (and to the extent that such a waiver is not contrary to the laws in force in Quebec), any right or claim for punitive or exemplary damages against each other and agree that in the event of a Dispute between them, each party shall be limited to recovering any actual damages suffered by them.